End User Licence Agreement (EULA)

Last update: 16/05/2017

 

General

The following refers to the SSSHAKE app only. Please read carefully before downloading, installing or using the app

This end-user licence agreement (EULA) is a legal agreement between you (End-user or you) and Ssshake Limited, a company incorporated in England & Wales (registration number 10329840), of 32 Aybrook Street, London, United Kingdom, W1U 4AW (Licensor, Ssshake, us or we) in relation to the Ssshake mobile application (App).

This EULA and the privacy policy incorporated by it are important and should be read carefully as they create legally binding obligations in connection with the use of the App.

We provide the App to you on the basis of this EULA and subject to any rules or policies applied by any Appstore provider or operator (Appstore) from which you downloaded the App (Appstore Rules). We do not sell the App to you. We remain the owners of the App at all times.

This EULA applies to the use of any updates or changes to the App that we may issue from time to time.

 

IMPORTANT NOTICE:

  • BY DOWNLOADING, INSTALLING OR USING THE APP YOU AGREE TO THE TERMS OF THE EULA WHICH WILL BIND YOU. THE TERMS OF THE EULA INCLUDE, IN PARTICULAR, THE PRIVACY POLICY DEFINED IN CONDITION 2.6 AND LIMITATIONS ON LIABILITY IN CONDITION 10.
  • THIS LICENCE IS APPLICABLE WORLDWIDE EXCEPT WHERE WE PUBLISH SPECIFIC TERRITORIAL TERMS AND CONDITIONS
  • IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE WE WILL NOT LICENSE THE APP TO YOU AND YOU MUST NOT DOWNLOAD, INSTALL OR USE THE APP.

Agreed terms

 

1. Our App

1.1 The App provides a platform to connect creatives based on location, skills and role in the creative process. The App assists with searching for other relevant creatives and allowing you to choose which users to interact with.

1.2 The App allows you to build a profile which connects to your other social media platforms and allows you to directly showcase a portfolio of your work to other users.

1.3 When you connect to other users, the App allows you to message them directly in order to arrange projects.

 

2. Acknowledgements

2.1 The terms of this EULA apply every time you download, install or use the App, including any updates or supplements to the App.  

2.2 We keep the EULA under review and may change or update it from time to time. If we decide to do this, we will post such changes or updates on the App and/or our website, at which point the amendments will be effective and will be binding in respect of future uses of the App by you.

2.3 From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the App until you have downloaded the latest version of the App and accepted any new terms. 

2.4 We reserve the right at any time, without liability of any kind, in our absolute discretion (i) to change, suspend, restrict or disable your access to the App, and/or (ii) alter the functionality or contents of the App with or without notice to you. 

2.5 In the event that you post any content on the App in contravention of the Acceptable Use Restrictions outlined in condition 7 below we will request that you remove such content where appropriate. We reserve the right to remove the content, delete your account and profile page or suspend, restrict or disable your access to the App immediately if we consider it to be necessary, at our sole discretion.

2.6 The terms of our privacy policy from time to time, available at http://ssshake.com/privacy-policy (Privacy Policy) are incorporated into this EULA.

2.7 The App may contain links to third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content. You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them. We shall have no liability to you in connection with any Third-party Sites.

 

3. Grant and scope of licence

3.1 In consideration of you agreeing to abide by the terms of this EULA, we grant you a non-transferable, non-exclusive, non-sublicencable, revocable licence to download, install and use the App on compatible devices owned or controlled by you (Device(s)), subject to these terms, the Privacy Policy and the Appstore Rules. We reserve all other rights.

 

4. Licence restrictions

Except as expressly set out in this EULA or as permitted by any local law, you agree:

(a) not to copy the App except to the extent such copying is incidental to normal use of the App on a Device;

(b) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the App;

(c) not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;

(d) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or attempt to do any such thing;

(e) not to remove any copyright notice on any copy of the App;

(f) not to provide or otherwise make available the App in whole or in part (including object and source code), in any form to any person without prior written consent from us; and

(g) to comply with all technology control or export laws and regulations that apply to the technology used or supported by or accessed via the App (Technology),

together, Licence Restrictions.

 

5. User restrictions

5.1 The App is not intended for use by individuals under the age of 18. If you are under the age of 18 you must not use the App. If we discover that any such use is taking place we will immediately terminate any relevant user account(s) facilitating such use.

6. Third party content

6.1 The App may include content submitted by other users of the App or third parties (Third Party Content).  You acknowledge that any use of or reliance on such content by you is entirely at your own risk and we are not responsible for such Third Party Content. 

 

7. Acceptable use restrictions

You must:

(a) not use the App in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App or any operating system;

(b) not infringe our intellectual property rights or those of any third party through your use of the App, including by the submission or creation of any infringing material;

(c) not use, download, copy, share, modify or otherwise exploit the whole or part of any intellectual property or other content posted by any third party, including other users of the App, without the express written consent of the owner of that intellectual property;

(d) not transmit any material that is defamatory, offensive or otherwise objectionable (as determined by SSSHAKE) via or in connection with your use of the App including, but not limited to discriminatory language, pornography and violence;

(e) not use the App in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

(f) safeguard any password or pin you use to access the App or functions within the App and you are responsible for any activities or actions effected using your password or pin or account;

(g) not disclose any password or pin you use to access the App and must notify us immediately upon becoming aware of any security breach or unauthorised use of the App effected using your password or pin or account;

(h) not collect or harvest any information or data from the App or our systems or attempt to decipher any transmissions to or from the servers running any service via the App; and

(i) not provide false details to us.

together Acceptable Use Restrictions.

 

8. Intellectual property rights

8.1 You acknowledge that all intellectual property rights in the App and the Technology anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App or the Technology other than the right to use each of them in accordance with the terms of this EULA.

8.2 You acknowledge that you have no right to have access to the App in source-code form.

8.3 Where you submit any content whatsoever (Content) to the App or us, including without limitation any image, text, or data, you retain all intellectual property rights that you hold in such Content. You warrant and represent that you are the owner or licensee of all the Content that you create or submit, that such Content does not infringe any third party intellectual property rights and that you have the authority to grant the below licence. You grant to us a non-exclusive, worldwide, royalty-free, transferable, sub-licensable licence to use, reproduce, publish, distribute, perform, adapt, amend, sell, transfer, enhance and communicate such Content from time to time for any purpose relating to the App and our business from time to time, in accordance with our Privacy Policy.

8.4 We welcome any feedback or suggestions for improvements relating to the App, and/or any related products and services offered by us from time to time (Feedback).  Where you provide Feedback to us you agree that we and our affiliates shall have a royalty free right to use such Feedback for such purposes as we see fit from time to time, including, without limitation, to create new, or enhance existing products or services offered by us, and for consumer communication or product promotion, and we shall not be required to compensate you financially for any such Feedback provided, regardless of how we or our affiliates use this.   

8.5 Save as expressly permitted by us in this EULA, you must not use the content on the App (other than content that is submitted by you to the App) for any commercial purpose without obtaining written permission from us to do so first. 

 

9. No warranty

9.1 The App is provided “as is” and “as available” without any representation, warranty or undertaking of any kind as to the availability, performance, accuracy, security or completeness of the App and its contents. We do not warrant, represent or undertake that use and availability of the App will be uninterrupted or error-free. 

TO THE MAXIMUM EXTENT POSSIBLE UNDER APPLICABLE LAW NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE APP.  IF THIS EXCLUSION IS NOT PERMITTED UNDER APPLICABLE LAW OUR LIABILITY IN RELATION TO ANY SUCH WARRANTY SHALL IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

 

10. Limitation of liability

10.1 You acknowledge that the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App meet your requirements.

10.2 We only supply the App for domestic and private use. You agree not to use the App for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10.3 We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of this EULA or our negligence up to the limit specified in condition 10.5, but we are not responsible for any unforeseeable loss or damage. Loss or damage is foreseeable if it is an obvious consequence of our breach or contemplated by you and us at the time we granted you the EULA.

10.4 We assume no responsibility or liability for material uploaded by users which infringes any third party intellectual property rights.

10.5 To the maximum extent permissible under applicable law, our maximum aggregate liability under or in connection with this EULA (including your use of any Services) whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to five hundred pounds sterling (GBP £500). This does not apply to the types of loss set out in condition 10.6.

10.6 Nothing in this EULA shall limit or exclude our liability for:

(a) death or personal injury resulting from our negligence;

(b) fraud or fraudulent misrepresentation; and

(c) any other liability that cannot be excluded or limited by English law.

 

11. Termination

11.1 We may terminate this EULA and/or the licence granted under this EULA at any time in our absolute discretion with or without notice to you.  If you breach any provision of this EULA, such licences shall automatically terminate.  Where this EULA or the licence granted by us is terminated, you agree to immediately cease using and accessing the App and to delete any copies of the App held by you.

 

12. Communication between us

12.1 If you wish to contact us in writing, or if any condition in this EULA requires you to give us notice in writing, you can send this to us by e-mail to info@ssshake.com.

12.2 If we wish to contact you or give you notice in writing, we will do so by e-mail to the address you provide to us in the App.

12.3 Information about the European Commission’s Online Dispute Resolution platform is available at http://ec.europa.eu/odr.

 

13. Events outside our control

13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks (Event Outside Our Control).

13.2 If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

 

14. Other important terms

14.1 We may assign our rights or obligations or transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights under this EULA.

14.2 You may only assign, subcontract or transfer your rights or obligations under this EULA to another person if we agree to this in writing.

14.3 If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

14.4 Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

14.5 This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

 

15.  Appstore requirements

15.1 Where you use the Apple appstore in relation to the App, the terms in Annex 1 apply.

 

 

Annex 1

 

Appstore terms

1.     The Terms of Use are concluded between you and Ssshake Limited, and not with Apple Inc (“Apple”). The App and its contents are the responsibility of us, our licensors and users of the App (to the extent that such users create, submit or distribute any content via the App) and not Apple. 

 

2.     The licence to use the App granted under the EULA is a non­transferable license for you to use the App on an Apple­branded product that you own or control in accordance with the usage rules set forth in the Apple App Store Terms of Service, except that the App may be accessed, acquired, and used by other accounts associated with you via any family sharing or volume purchasing arrangements with Apple.

 

3.     You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. We do not offer maintenance or support services in connection with the App. 

 

4.     Apple will have no warranty obligation whatsoever with respect to the App, and any claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App to conform to any applicable warranty set out in the EULA will be solely our responsibility. 

 

5.     We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

6.     In the event of any third party claim that the App or your possession or use of the App infringes that third party’s intellectual property rights, Ssshake Limited and not Apple will be responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.   

 

7.     You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

8.     You must comply with any third party terms that are applicable to the use of the App from time to time. 

9.     Apple and Apple’s subsidiaries are third party beneficiaries of the EULA, and upon your acceptance of the EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce the EULA against you as a third party beneficiary thereof.

Privacy Policy

Last update: 15/05/2017

 

Contact us

Ssshake Limited (“Ssshake”, “we”, “us”, “our”) is a company incorporated in England & Wales (registration number 10329840), of 32 Aybrook Street, London, United Kingdom, W1U 4AW. Ssshake is the data controller for the purposes of the Data Protection Act 1998.

If you have any queries about our Privacy Policy or if you believe that the security of your account has been compromised, please get in touch with us by email to info@ssshake.com addressed for the attention of Customer Services.

 

Our Privacy Policy

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. You should read these terms carefully and make sure that you fully understand them. Your download, installation or use of our Ssshake mobile application (“App”) constitutes acceptance of this Privacy Policy. If you do not agree to these terms, you cannot use the App.

Additional terms, such as our End User Licence Agreement (“EULA”), will also govern the relationship between us and your use of the App.

This Privacy Policy applies to the use of any updates or changes to the App that we may issue from time to time.

We keep the Privacy Policy under review and may change or update it from time to time. If we decide to do this, we will post such changes or updates on our App and/or website, at which point the amendments will be effective and will bind all future uses of the App by you.

 

Information we may obtain

We may collect and process the following data about you:

Information you give us. You may give us information about you by creating an account with us, by using the App or by corresponding with us or with others via the App. The information you give us may include your name, e-mail address, phone number, country of residence, nationality, occupation, date of birth, contact lists, approximate current location, a personal description, a description of your skills or role in the creative process and photograph(s).

Information we collect about you. Each time you access the App we may automatically collect the following information:

  • technical information, including your Internet protocol (IP) address and login information;
  • information about your use of the App including via analytics software; and
  • information about your location via geolocation software.

Information we receive from other sources. We work closely with third parties (including, for example, business partners who offer services which supplement and/or complement those offered via the App, App developers, advertising networks, analytics providers and search information providers) and may receive information about you from them.

 

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We may use this information:

  • to operate and make available the App and provide services to you;
  • to carry out our obligations arising from any contract entered into between you and us and to provide you with information, products and services in connection with the App;
  • to allow selected third party service providers to enable your use of the services provided in the App. This information may be passed on to stored and used by the third party service providers. The third party service providers may pass on information held about you to their own subcontractors and partners where such disclosure is reasonably required to provide any information, products or services in connection with the App;
  • for marketing purposes, subject to your rights. You have the right to ask us not to process your personal data for marketing purposes. 
  • to notify you and other users of user activities on the App in accordance with the notification preferences you have selected;
  • to notify you about changes to the App or any other service we provide to you; and
  • as part of our efforts to keep our App safe and secure.

Information we collect about you. We may use this information:

  • to administer our App and for business operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our App to ensure that content is presented in the most effective manner for you;
  • to allow you to participate in interactive features of our App, when you choose to do so;
  • to share your location with other users of the App; and
  • as part of our efforts to keep our App safe and secure.

We may use information we receive from other sources for any of the above purposes, depending on the nature of the information. Third parties will process and manage your data in accordance with their own privacy policies.

 

Disclosure of your information

Except as described in this Privacy Policy, we will not share your personal data with any third party without your consent.

We may share your personal information with any subsidiary or holding company of Ssshake and any subsidiary of any such holding company. We may share your personal information with selected third parties, including:

  • business partners, suppliers, sub-contractors and third party service providers; for example: hosting providers;
  • advertisers that require your data to select and serve relevant adverts to you; 
  • hosting, analytics, survey, search engine and other technical assistance providers that assist us in the improvement and optimisation of theApp;
  • to any entity in connection with its intended purchase of a company or business in the Ssshake group, upon completion of which transaction, personal data held by the relevant Ssshake group company about its customers will be one of the transferred assets (whether transferred via a business or share sale); and
  • if such disclosure is reasonably required in order to comply with any legal obligation or any applicable regulation, or in order to enforce or apply our EULA  and other agreements; or to protect the rights, property, or safety of Ssshake, our customers, or others.

Certain aspects of your personal data will also be shared with other users of the App as part of its normal operation. For example, your profile picture, cover picture, name, location and biographical information that you add will be accessible to users.

 

Where we store your personal data

The data that we obtain is stored on third party (Google Firebase) servers. Such data may be transferred to, stored at and/or processed by Ssshake or a third party at a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

The transmission of information via the internet is not completely secure. Specifically, the App does not use end to end encryption on messages. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted via the App; any transmission is at your own risk. Once we have received your information, we will use security features to try to prevent unauthorised access.

 

Data retention

We will keep your information for a reasonable period of time to allow us to make use of it for the purposes described in this Privacy Policy, or as long as the law requires.

 

Links

The App may, from time to time, contain links to third party domains. Please note that operators of these third party domains will have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that they may collect.

 

Your rights

You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.